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Stop New Dell laptop CPU (processor) from jumping to 100% usage and overheating when watching video

January 21st, 2010 admin 7 comments

In October of 2009 I purchased a Dell Latitude E6400. As a tech I did my homework checking the specs (CPU, FSB, HDD speed, etc…) and user reviews. Little did I know that underneath the hood was a heating issue that paralyzes the system for hours at a time. Imagine being close to finishing a project up and all your programs come to a grinding halt. This is problem I faced after spending cash money for a brand new laptop.

I isolated the problem to video usage. Any video intensive application (flash video, DVD playback, slingplayer, etc…) would increase my laptops CPU usage to 100% after about 20mins of viewing. The processor usage wouldn’t drop until the computer had been sitting for at least an hour. I tried updating drivers, updating bios, and also making the switch from vista to windows 7. After I updated my machine to windows 7 and still had the issue I thought for sure all my money went down the toilet, but in a last ditch effort I ran some more utilities and read some more forums and determined the root cause of the problem. The graphics chip (GPU) was over heating causing my CPU to down clock between 500MHz and 800MHz.

I read forums about all the failed attempts to fix the overheating issue that causes 100% CPU usage. Some replaced the heat sinks, some replaced internal fans, some tried to wait on dell to develop a bios update to fix heating tables. None of these fixed the issue. After deep thought it occurred to me we have an overheating issue why not add an external fan. I went and picked up a simple laptop fan and eliminated the overheating issues. I have two 20” monitors connected to my e-port docking station and this solved my all my problems. Now I love my laptop and it works great.

BITS Computer Repair Orlando Company Gives 7 Critial Tilt 2 Updates Remove AT&T Bloatware, Stop tilt 2 Freezing, and more

December 7th, 2009 admin 3 comments

The ATT Tilt 2 is a great phone for business users or those who want to break free from the constrains of the Apple IPhone. I have owned the models of HTC slide out keyboard phones (8525, 8925, and the Original Tilt) so I was pretty fired up about buying the Tilt 2 with Windows Mobile 6.5. Once I opened the box and started using my Tilt 2 my excitement slowly burnt out. I powered the phone on an noticed it was full of AT&T bloatware that needed to be removed, no tethering, today screens that needed customizing, and not to mention my AT&T Tilt 2 was freezing every time I tried to do anything with email messages. After a couple of days I slowly started to think spending $300 on this device was not such a great decision. Once time allowed I began finding fixes to my issues and fell in love all over again. I have outlined solutions to all my problems below so you don’t have to spend the hours and days I did searching for them.

Removing 45MB of AT&T Tilt2 Bloatware
http://wiki.xda-developers.com/index.php?pagename=UninstallingTilt2Software

TouchFlo Internet Tab Set Internet Search Default to Google
Change “HKCU\Software\HTC\Manila\InternetSearchUrl” to “http://www.google.com/m/search?q=%s”

Change Tilt 2 Internet Tab from AT&T Webpage
http://www.fuzemobility.com/how-to-change-the-default-page-on-the-internet-tab/

I had to add extra icons to set default browser to Internet Explorer (Opera wouldn’t load Bank of America Mobile Site)
http://www.fuzemobility.com/add-an-application-short-cut-to-the-internet-tab-2/
My “InternetPortal-en-US.xml” file
icon for bofa mobile
icon for fandango mobile

If you use the default WM 6.5 today screen download “Home Screen Customizer” to remove unneeded items from today screen.

Setup Configure Tethering Tilt 2
I changed HKLM\Comm\InternetSharing\Settings\ForceCellConnec tion to “MEdia Net”

Tilt 2 tmail.exe Freezing when Texting, emailing, or downloading headers
I have 5 email accounts setup on my phone. When my settings were set to download all message headers and attachments for all my accounts my email would freeze just about every time I opened a message. Although I wasn’t downloading the full messages or attachments it had a hard time keeping up with all the data. To solve the problem I changed the settings to download all my messages and attachments less than 256K from only my main email account. For all my other email accounts I only downloaded message headers within the last 24hrs with no attachments. Since I made this change my tilt2 has not frozen on me at all. I guess it was having a problem indexing the tons of messages in all my email boxes.

Hope this helps

BITS Orlando Computer Repair Company approved by Florida OSD as a Florida MBE

November 15th, 2009 admin No comments

Business IT Services, Inc. (BITS) a leading Managed Service Provider (MSP) of IT services to Orlando, Fl small and medium businesses, has been approved as a Florida MBE (Florida Minority Business). BITS has met the qualifications of the Florida Office of Supplier Diversity MWBE program.

“We are a Managed Services Provider (MSP) specializing in IT consulting and look forward to utilizing our skills to immediately help do our part to stimulate our local economy,” said Jamal Hartage, President and CEO of Business IT Services Inc. located in Orlando, Florida “This program gives us the opportunity to partner with larger companies to grow our business throughout the state.

Business IT Services Inc. plans to work closely with the Florida Office of Supplier Diversity to build our brand name within the state. The Florida MBE Program is designed to assist socially and economically disadvantaged entrepreneurs stand out and receive a legitimate chance to compete for state dollars. The Florida Office of Supplier Diversity has helped thousands of aspiring entrepreneurs over the years to gain a foothold in government contracting. Successful applicants must meet size standards for small business concerns; be in business for at least two years; display reasonable success potential; and display good character.

Orlando Computer Repair Company reviews VOIP phone & Internet phone Companies Skype vs Vonage World

October 29th, 2009 admin 3 comments

If your company conducts business outside of the United States the topic of international calling rates has come up. Most businesses owners fear looking at a phone bill after making or receiving Intl calls. There are simple solutions to manage or even eliminating the cost of Intl calling. Below are evaluations of two effective services that can be used to make or receive calls on your landline telephone or mobile device Blackberry, Windows Mobile, iPhone, or Google chrome android.

Skype is by far the best means to make international calls. Skype provides the ability to make calls to anyone on the Skype network for free; all you need is a Skype account and an internet connection. Skype users can also make calls to non-Skype telephone numbers, which will reduce the cost of per minute talk time drastically compared to using telephone companies. Skype also has hand handled phones that allows users to make calls using a WIFI connection, eliminating the need of using a computer to make calls. Skype software can be loaded onto iPhones and Windows Mobile phones which allow Skype users the ability to make free Skype to Skype calls or call non-Skype numbers through their account using their mobile device. Currently Blackberry devices do not support the Skype software.

Vonage World is a great service for calling abroad, but lacks many of the features of Skype. Vonage World allows users to call 60 countries for free. The only catch is most of these counties you can only call landlines and are charged for calling cell phones. Users can make calls on Vonage by using a regular phone without the need of a computer or special software. The per minute cost of calling internationally remains completive with Skype and beats telephone company rates. Vonage lacks the ability to make Vonage to Vonage calls for free. Vonage World works on Blackberry mobile devices unlike Skype software and also works on the iPhone. Currently there’s no way to share minutes between your Vonage mobile account and Vonage telephone line.

If you are looking to make international calls for the lowest rate Skype will be your best choice. Due to the need to use Skype software or devices to make calls it does take a little technical understanding to make and receive calls. If you need to make or receive landline calls from one of the 60 countries included in Vonage World service Vonage will be a better choice, because no technical knowledge is needed. Simply pickup a telephone and dial the number.

BITS Orlando Computer Repair provides POS & Computer service for Orlando Magic season at Amway Arena

October 28th, 2009 admin No comments

Orlando,Fl based Orlando Computer Repair and Orlando Computer Store Business IT Services Inc is gearing up to provide on-site computer services, computer networking, and server monitoring for The Orlando Magic’s 2009 – 2010 Season. BITS has provide computer support for the City of Orlando Concessionaire for over 3 years and looks forward to another successful season. BITS responsibilities include servicing POS servers ( Point of Sale servers ), Company Servers, all workstations, and computer network infrastructure wired and wireless for the venue Amway Arena concessionaire. Business IT Services also supports and repairs all Point of Sale ( POS ) equipment and software. The POS system currently being used and supported is Quest Retail Technology Point of Sale (POS). Quest POS is owned by Radiant Systems the makers of Restaurant Point of Sale (POS) Software Aloha Enterprise.

“Providing computer services for such a large event, has help solidify our reputation as a leading Information Technology ( IT ) Management and Consulting company for small businesses,” said Jamal Hartage, President and CEO of Business IT Services Inc located in Orlando, Florida. “As a Certified SBA 8(a), Certified Florida MBE, and Certified City of Orlando MBE business located in the Parramore neighborhood it is great for BITS to bring dollars back to the community”. Because of our outstanding service BITS currently continues to provide on-site computer repair service and consulting to the City of Orlando venue concessionaire for all the venues The Citrus Bowl, The Orlando Bob Carr, and The Orlando Amway Arena.

Orlando Computer Repair Company BITS Re-develops Database for OUC

October 17th, 2009 admin No comments

Orlando Computer Repair Company Business IT Services Inc “BITS” has won a bid for database development of Orlando Utilities Commission “OUC” Microsoft Access Database. The awarded contract is to re-develop the Microsoft Database for the Safety and Training department. The modifications and additions made to the re-developed MS Access database will save OUC thousands of dollars due to the increase in employee productivity. We increased productivity by turning repetitive monotonous task into one simple mouse click, providing a secure and organized structure to store and manage employee safety and training records, and also by adding custom reports that can be published to the web or private reports that can be shared among OUC departments.

Business IT Services Inc “BITS” is a minority based Computer Consulting Company based in Orlando, Florida. Business IT Services Inc “BITS” has provided software, database, and web development services for more than five years with a specialty for Orlando website development and Orlando web design. “My Company has large corporations on our list of clients, but working with an established brand such as the Orlando Utilities Commission helps solidify our reputation as a leading Orlando technology company.” Says Jamal Hartage Owner of Orlando, Fl company BITS.

SBA awards BITS 8(a) Certification

July 14th, 2009 admin 1 comment

Business IT Services, Inc. (BITS) a leading provider of IT services to SMB’s, has been chosen to participate in the SBA’s 8(a) Small Business Development Program. By meeting the qualifications of the SBA 8 (a) program, BITS is qualified to receive business development support which allows eligibility to bid on 8(a) set aside contracts throughout the nine-year program term.

“We specialize in IT consulting and look forward to utilizing our skills to immediately help do our part to stimulate our local economy,” said Jamal Hartage, President and CEO of Business IT Services Inc. located in Orlando, Florida “This program gives us the opportunity to tap into a sixty plus billion dollar Federal Government market through the SBA and GSA. Twenty-three percent of the government’s budget is set aside for small businesses through the SDB Certification Program. This is a great opportunity for our company and we are honored.”

Business IT Services Inc. plans to work closely with the SBA office to build our brand name in the federal market. The SBA 8(a) Program is designed to assist socially and economically disadvantaged entrepreneurs stand out and receive a legitimate chance to compete for federal dollars. The SBA has helped thousands of aspiring entrepreneurs over the years to gain a foothold in government contracting. Successful applicants must meet size standards for small business concerns; be in business for at least two years; display reasonable success potential; and display good character.

BITS Launches First Television Commercial

July 1st, 2009 admin No comments

Business IT Services Inc will launch its first television commercial on 7/06/09. This campaign is designed to introduce business owners to BITS and the services we can provide to their business. BITS has been providing Information Technology services to Central Florida businesses since 2004 and looks to continue helping businesses effectively use technology.

Click below to view extended ad

BITS Orlando Computer Repair Company works 2009 Magic NBA Playoffs and Finals

July 1st, 2009 admin No comments

Orlando,Fl based IT Company Business IT Inc provided on-site computer services and monitoring for Orlando’s 2009 NBA Playoff and Finial games. BITS responsibilities included servicing multiple servers, workstations, and computer network for the venue concessionaire. Business IT Services also supported and repaired all food service Point of Sale ( POS ) registers and software.

“Providing computer services for such a large event, has help solidify our reputation as a leading Information Technology ( IT ) Management and Consulting company for small businesses,” said Jamal Hartage, President and CEO of Business IT Services Inc located in Orlando, Florida. “As an 8a Certified business located in Parramore, This was a great opportunity for BITS and the community”. BITS currently continues to provides on-site computer repair services and consulting to the City of Orlando venue concessionaire.

Jamal Hartge with Official NBA Championship Trophy

BITS owner with Official NBA Championship Trophy

How to purchase a computer

June 16th, 2009 admin No comments

Some people have this misconception that when you buy a computer, you need to buy the one with the fastest processor, most memory, largest hard drive, and most expensive video card. This might be the case for some, but it’s not always necessary to have a fully functional computer that will last for years to come.

GAMERS

Modern-day computer games don’t need an outrageously fast processor to run smoothly. If you’re going to purchase a new computer or upgrade your current computer for gaming, invest in computer memory and a good video card to increase video performance. When purchasing a video card, keep in mind the human brain can only process about 30 frames per second. Buying a video card that can produce 40 or 50 frames per second may result in overspending and produce unnoticeable changes in performance.

STUDENTS

Laptops tend to be a better purchase for students because of their portability and versatility. When purchasing a laptop, the goal is to choose the features you need without going over budget or sacrificing lifespan. The truth is off-the-shelf laptops are going to have the recommended specifications (memory, hard drive space, DVD-Burner, WIFI, etc…) with the ability to run any office suite or educational software thrown at it for at least 3 to 5 years. That being said, three optional upgrades that will have a direct impact on performance and set your laptop apart from others are: the amount of processor cache, hard drive speed (RPMs), and battery life.

BUSINESS ELITE

The needs of business users are similar to the needs of students. You don’t need the fastest processor, or excessive amounts of memory to handle business applications. The version of operating system needed for business users differs from the student or home version due to the necessity of connecting to an office network. Business users should always consult their IT director before making purchases.

RESEARCHERS / GRAPHICS DESIGNERS / MATHEMATICIANS

If you’re doing research or computations, the faster you can process the data, the better. Your processor cache, processor clock speed, and hard drive speed (RPMs) need to be as fast as you can afford. This will allow data to be gathered and processed quickly. Graphics designers and video editors have an additional need of a good video card.

In short, when purchasing a computer, the amount of processor cache and hard drive speed will have the most direct impact on performance, and if you’re planning to use your computer for intense graphical applications invest in a good video card.